Help us to help you - In order to ensure that our clients receive the best attention, please let us know if you're going to be unable to keep an appointment, as this may mean we can accommodate another client. We reserve the right to make a cancellation charge of up to 50% on appointments cancelled within 24 hours, or where the client does not inform us prior to the appointment date/ time.
Payment for all services and products is required at point of sale and extended credit facilities are not made available.
Special Offers/ Promotions:
Terms and conditions associated with special offers, discounts or promotional offers are as published and do not - under any circumstances - extend beyond the dates/ terms publicised.
All vouchers are valid for 3 months from issue date unless stated otherwise on the specific voucher.
A non-refundable deposit is required for bookings of £50 and over. Your personal stylist will advise of rates and conditions.
General Salon Policies:
No smoking/ Health & Safety: Salon One operates a no-smoking policy in all areas of the premises; please respect the rights and health of clients and staff by respecting this policy. The Health and Safety of clients and staff is of paramount importance and it is the responsibility of all staff and visitors to the site to ensure that they act in accordance with salon safe practices and do not act or behave in any way that will endanger the safety or health of any other persons.
All client data is held in accordance with the provisions of the Data Protection Act and will not be used for any other purposes other than the reasons stated at time of capture.